Action is our expertise

Anthony Giagnacovo

Anthony Giagnacovo

Chief Executive Officer

Anthony is the CEO and leads the overall growth strategy, sales, innovation and execution; putting Vital Insight’s customers at the center of everything we do. Anthony is a global software executive with over 25 years experience launching, growing and accelerating software organizations with data, analytics and customer experience at their core. Anthony is a multi-lingual Canadian native and a graduate of McGill University with an MBA from the University of Liverpool, UK.

Garth Burns

Garth Burns

Senior Advisor, Board Member

With over 25 years of executive automotive experience with several world-class Tier-1 automotive manufacturers, and six years in a leadership position at Vital Insights, Garth combines his automotive knowledge with his passion for customer experience.

Glenn Davis

Glenn Davis

General Counsel, Chief Administration Officer

As General Counsel and Chief Administration Officer, Glenn oversees all legal matters, contract administration, human resources, and external relations for Vital Insights. Glenn brings over 25 years of legal expertise gained from his own practice as well as other Canadian institutions to his role as a member of the Senior Leadership Team.

Danny Wu

Danny Wu

Director of IT Infrastructure & Production Services

Danny oversees the design and operation of Vital Insights’ global infrastructure and production services and brings over 15 years of comprehensive systems engineering and IT management experience to his role at Vital Insights. Danny specializes in next-generation technology execution at scale, business processes automation, and robust processes refinement, leading to Vital Insights’ unparalleled service availability.

Curtis Sang

Curtis Sang

Managing Director, Vital Insights Asia Pacific

In his role as Managing Director for Asia Pacific, Curtis is responsible for business development and global expansion, specializing in Asia & Pacific region. For over 28 years, Curtis has led A/S Service Operation, Customer Satisfaction Management, Global Network Management, and relative Work Process and System Development as an executive member of a leading automotive group.

Denis D'Souza

Denis D'Souza

Director of Client Success & Customer Service

Denis brings with him over 25 years of international experience in the automotive industry, having worked directly with and been trained by several OEMs in Europe and Japan. Denis oversees client success and the Account Management team for our automotive clients, and is well experienced with white-glove world-class customer satisfaction.

Sara Pereira

Sara Pereira

Director of Human Resources

With over 10 years of experience in Human Resources functions for multinational organizations, Sara is responsible for the growth and implementation of all organizational development and culture initiatives. Sara’s passion for helping make Vital Insights a great place to work is evident through the company’s repeated recognition and award history.

Sajjad Rasheed

Sajjad Rasheed

Director of Software Development

Sajjad is responsible for overseeing all phases in the software development life cycle (SDLC) using Agile methodologies to ensure Vital Insights provides our customers with quality and innovative CEM solutions. With over 10 years of experience in designing, developing and maintaining software solutions, Sajjad has been a key contributor to the development of creating the industry-leading Foresight™ platform and its innovative new features.

Susan Flynn

Susan Flynn

Director of Launch & Operations

With over 30 years of service in the automotive industry, Susan brings the experience of supporting the launch of enterprise-class customer experience programs and extensive CSI analytics experience to her role as Director of Launch & Operations. With an astute understanding of customer needs and best practices within the automotive CEM landscape, Susan helps to ensure our clients enjoy continuous improvement and excellence throughout their partnership with Vital Insights.

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